Pipeworks Shipping Policy
Shipping Services
We provide two main shipping service options:
- USPS Services: This includes Ground Advantagel and Priority Mail.
- FedEx Services: We offer FedEx Ground, Home Delivery, 2-Day, and Overnight options.
Shipping Time
- We process shipments from Monday through Friday (except holidays).
- Standard fitting orders are shipped within 1-2 business days after we receive them. For orders that include PVC pipe, please allow 3-4 business days due to the additional complexity in fabrication, packing and shipping.
- If you opt for expedited shipping (FedEx 2-Day or FedEx Overnight) and place your order before 1:00 PM CST, it will be shipped on the same day. All orders received after 1:00 PM CST will be shipped the following business day.
- Please note that expedited shipments and deliveries are only available from Monday to Friday and do not include Saturday or weekend deliveries.
Important Note about USPS Priority Mail
- USPS Priority Mail is not an expedited service, even though it usually takes two (2) business days from our location.
- USPS Priority Mail is not guaranteed to arrive on time and should be considered a standard shipping service.
Shipping Costs
- To determine your shipping costs, you can use our Shipping Calculator found in your shopping cart:
Add the items you need to your cart, then provide your shipping information in the 'Get shipping estimates' section. Our system will display various shipping options for you to choose from during checkout.
Free Shipping Option
- We offer free Ground shipping to all 48 continental US States on orders over $149.00.
- To qualify for free shipping, add products worth at least $149 to your cart. The shipping cost will be displayed as 'Free' in your cart and during checkout.
- Please be aware that Free shipping is usually the slowest shipping option available.
Carrier Changes
- Pipeworks reserves the right to change carriers for your shipment if cost considerations require it.
- While we aim to use the carrier you select, due to the unique challenges of shipping PVC pipe to residential locations, we may make adjustments as necessary.
- Rest assured that any change in the carrier will not affect the delivery time, and there will be no additional charges applied to your order.